Terms of Use
Welcome to Fortaxe Global, the technology division of Anju Laxmi Global Private Limited. By accessing or using our website (www.fortaxe.com), services, or digital products, you agree to these terms and conditions. The content available on this website is for general informational purposes and is subject to change without prior notice. Unauthorized use of this website may result in legal action, including claims for damages or criminal proceedings.
Intellectual Property Rights
All materials on this website, including text, images, logos, trademarks, and software, are the intellectual property of Anju Laxmi Global Private Limited. No content from this website may be copied, republished, or redistributed without prior written permission.
User Responsibilities
You agree to use the website and services lawfully and ethically. You must not engage in any activity that disrupts or interferes with the website's operations or security. Maintaining the confidentiality of your account credentials is solely your responsibility.
Modifications to Services
Fortaxe Global reserves the right to modify, suspend, or discontinue any part of its services or website functionality without prior notice.
Limitation of Liability
Fortaxe Global is not liable for any indirect, incidental, or consequential damages resulting from your use of or inability to use our services or website.
Eligibility for Refunds
Refunds will only be processed in exceptional cases where services have not been delivered as promised. Each request will undergo a thorough internal review. Refund requests must be submitted in writing within seven days of service delivery or project commencement.
Project Cancellations
If a project is cancelled before any work has started, a partial refund may be issued after deducting any administrative or resource allocation charges. Once a project has commenced or is completed, no refunds will be provided unless agreed upon in writing.
Refund Processing Timeline
Upon approval, refunds will be initiated within five to seven business days. The refunded amount will be credited to the original mode of payment within twelve business days.
Corrections and Replacements
If any service or product is delivered with errors or defects, a correction or replacement request must be submitted within 24 hours of delivery. Once the issue is verified, the corrected or replaced product or service will be delivered within five to seven business days, depending on the scope of the request.